Mobile Wallet
Pay quickly and securely from your smartphone.
At the register, online, or on vacation
With this new service, it’s as easy as load, tap, and pay on your smart device.
There’s no reason to lug around a wallet thick with credit and debit cards. With Mobile Wallet, you can use wallet solutions like Apple Pay, Samsung Wallet, Google Wallet, Fitbit Pay, and Garmin Pay to make purchases with the touch of your finger in-store or through an app by connecting your credit union debit or credit card. Enjoy a fast and secure checkout the next time you pay from your phone’s digital wallet.
Enjoy the benefits of mobile wallet:
Fast Payment - Use your phone to pay without swiping a card
Built in Security - Your card details are never shared with or handled by the merchant
Powerful - Available for a variety of compatible devices
Flexible - Accepted at more than one million stores and merchants
Touchless - Pay at point-of-sale terminals by simply holding your device near the reader
Mobile wallets keep pace with your lifestyle
Download a mobile wallet solution or stop in for assistance.
FAQs
What is a mobile wallet?
A mobile wallet (sometimes called a digital wallet) is exactly what it sounds like. It is a virtual wallet that is housed on your mobile device. It holds card information such as debit and credit cards, gift cards, and loyalty cards, much like a physical wallet. You can use your mobile wallet while shopping online or in stores, wherever a merchant accepts it. There are many types of digital wallets but the 3 most popular are Apple Pay, Google Wallet, and Samsung Wallet. Merchants are given a unique digital token instead of your card information. This token eliminates the need to enter and re-enter account numbers when making online purchases, plus it protects your card information.
Is it safe?
When you add a card to Samsung Wallet, Apple Pay or Google Wallet, the card number isn’t stored on your actual device. You’ll be assigned a unique Account Number, which is encrypted and securely stored on your phone. Every time you make a purchase, a unique transaction number is generated. Your card info is never shared with merchants, reducing the chance of your personal information being compromised.
How do I load my card?
Click on your applicable provider to view detailed instructions on loading your card into your mobile wallet and other usage information:
Apple Pay Google Wallet Samsung Wallet Fitbit Pay Garmin Pay
Where will mobile wallet work?
Mobile Wallet is able to make purchases both in stores at card readers with a Mobile Pay symbol on it, and on select online retailers and apps.
can i use another device besides a smartphone?
Yes, mobile wallet will work on your smart devices such as smartwatch, tablet, or computer. As an added bonus, it’s one of the best ways to keep your financial information safe.
How can i add a travel notification to my debit card?
If you’re traveling for business or going on a vacation outside your usual stomping grounds, don’t forget to notify Us to ensure that your debit card is ready to go when you are. Simply contact us at 765-529-6632 to place a travel notification and avoid a block on your card. Let Us know where you’ll be traveling, the dates, and what debit cards you’ll be using.
My Debit card is expiring, when can I expect a new card to arrive?
Replacement Visa debit cards are mailed approximately at the beginning of your expiration month as it is noted on your card. This is to provide adequate time for the card to arrive and ensure that it is activated prior to the expiration. Your current card is valid the entire month of the expiration month on your card.
How do I request a reissuance of my debit card?
You can visit our branch to have the card instantly issued to you.
what does ATM point of sale mean on my statement?
A Point-of-Sale transaction is one where you authorize funds to be immediately withdrawn from your checking account. For example, if you are at the gas station or the supermarket, and you make a purchase, you are making a -Point-of-Sale transaction.
What should I do if my card is lost or stolen?
24/7 contact numbers are: VISA Debit Card 855-472-7382, ATM Card 855-472-7382, VISA Credit Card 800-654-7728
The fine print
Carrier fees may apply when using data when using a smartphone or smart device.
Apple, Apple Pay, the Apple logo, Touch ID, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.
Samsung, Samsung Wallet, Samsung Galaxy, Samsung Knox, and Galaxy S (and other device names) are registered trademarks of Samsung Electronics Co., Ltd. Samsung
Google, Google Wallet, and the Google Logo are trademarks of Google Inc.
Fitbit Pay is only available on select Fitbit devices. For a list of devices that support Fitbit Pay, click here. For more information about the Fitbit Pay Privacy Policy, Security Overview and Terms of Service, click here.
Garmin Pay and Garmin are trademarks or registered trademarks of Garmin, Ltd., in the United States and other countries. Garmin Pay is only available on select Garmin devices. For a list of devices that support Garmin Pay, click here. For more information on Garmin Pay security, terms of service and privacy policy, visit Garmin.com.
Use of mobile wallet does not imply any affiliation with or endorsement by Eastern Indiana Federal Credit Union.